Frequently asked questions

AttendFlow is employee attendance and workforce management for employers. Your people check in and out from their own phones, and you see who is at work, who is late, who is absent and how long everyone worked — alongside your organization structure, employee records and leave, in one system.

Yes. Workforce data is scoped to the organization it belongs to, so one organization cannot see or reach another's. Our Trust page sets out how your data is handled.

Yes. Head office has full visibility while each branch sees and manages only its own people. Roles can be scoped to a branch, a department and its sub-departments, or a single team.

Yes — upload a CSV or Excel file. Every row is validated first and problems are reported against the row number in your file, so you fix the spreadsheet rather than a half-imported system. An import can also be undone.

Invite them by email or text message, share a self-enrolment link, or add them manually. They set their own password and keep their contact and emergency details current themselves.

One plan, priced by headcount. You are billed monthly in Malawi Kwacha for the band your register falls into, and you move between bands as you grow. You can prepay several months at once for a discount, which is calculated and shown before you pay. The largest workforces are quoted individually.

Yes. Employees check in and out from it, and can see their own attendance, hours worked and leave, view their employment details, update their contact information and find a colleague in the directory.

Access is controlled by the roles you configure, scoped to a branch, a department or a team. Workforce data is kept separate between organizations, data is encrypted in transit and at rest, and significant actions are recorded with who performed them. Our Trust page sets out what is collected, who can reach it and how long it is kept.

From their own phone, at their work location, with whatever verification you have switched on. Where your policy allows it, an authorised person can check a colleague in, and a manager can record attendance directly — both are attributed to whoever did it.

No biometric machine needed. AttendFlow is built around the phones your people already carry, so bringing a new site online takes minutes rather than buying and wiring a terminal.

Payroll, yes: AttendFlow suggests a payout for every employee from their salary, attendance, overtime and your own pay rules, and you review, approve and finalize it. Building and publishing shift rosters is not part of the product today — you set working days and hours per work location instead.